Information we use
We may process your name, contact and account details, delivery address, order and payment information, communications, product interests and favorites, service records, device and security information, and information you provide when using Google sign-in or contacting us.
Why and with whom
We use information to operate accounts, fulfill and deliver orders, take payment, provide support, prevent fraud, secure the service, honor warranties, keep required business records and improve the catalog. We share only what is needed with Diwan staff and branches, delivery and assembly providers, payment or banking providers, hosting and technology providers, professional advisers, authorities where legally required, and Google only when you choose Google sign-in. We do not sell personal information.
Retention, choices and contact
We keep information only as long as needed for these purposes and applicable accounting, warranty, dispute and legal obligations. You may ask to access or correct your information, or request deletion where the law and our recordkeeping duties allow. You can update ordinary profile details in your account or contact us. Reasonable identity verification may be required.